News and reports

At times, patients may have concerns about the services provided by their GP practice. Whether it’s about appointment availability, communication issues, or another aspect of care, it’s important for patients to feel confident in addressing these matters. One of the best ways to raise a concern is by contacting the practice manager.

This month, our newsletter covers key health and care issues in Nottingham and Nottinghamshire, including the grey market for drugs, GP access, PICS updates, and COVID-19 vaccination progress. Stay informed on how these challenges are being addressed.

At Healthwatch Nottingham and Nottinghamshire (HWNN), we gather feedback and concerns about health and social care from various sources, including our website, social media, events, phone calls, and meetings.

We are grateful for the positive feedback we have received from service users, highlighting their satisfaction with the care provided.. Many have expressed appreciation for the promptness, professionalism, and compassion of the staff. Here are a few examples:

Healthwatch Amplifies Voices & Improves Health and Care Services Across Nottingham & Nottinghamshire Using Your Feedback

This month, HWNN highlights key issues affecting local health and social care services, including access to adult social care, NHS dental care, and challenges with X-ray referrals. We're actively working with stakeholders to address these concerns and improve service delivery across the region.

Healthwatch Nottingham and Nottinghamshire is your local health and social care champion, and we want to hear what you think about us and the work we do!

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
We aim to provide the best possible service, but we do not always get it right.

Between November 2023 and March 2024 a Hot Topic survey was carried out to find out about people’s experiences of NHS Complaints.

Our Annual Report for 2023-2024 is 'The Value of Listening'.

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.