Healthwatch Nottingham and Nottinghamshire is delivered by Community Voices Matter. Below you will find our website policy and our cookies policy. Together they explain how this site is run, how we use cookies, and how we look after your information. If you have any questions about either policy, please contact us.

Find out more about our purpose and what we do.

Information we collect

We collect personal information from visitors to this website through online forms and every time you email us your details. We also collect feedback and views from people about the health and social care services that they access. In addition, we receive information about our own staff and people who apply to work for us.

We also collect information about:

  • People who use our website – vist our cookies policy for more information.
  • People who share their experiences with us by other means, including experiences shared with us by email, phone, in person or by other means
  • Information about our own staff and people applying to work for us 

Privacy Policy

File download

Cookies Policy

Your rights

Your right to access information about you

If you think we may hold personal data relating to you and want to see it please email info@hwnn.co.uk. or write to Unit 1, Byron Business Centre, Duke St, Hucknall, Nottingham NG15 7HP.

You have a right to receive a copy of this personal data, or to ask us to forward it to a person or organisation of your choice. Wherever possible, we will provide the personal data to you in your preferred format.

Correcting or deleting your personal data

If you know that we are holding your personal data and believe that it may be wrong, or if you want it to be deleted or for us to stop using it, you have a right to request that it can be deleted or amended.

Please make your objection in writing to info@hwnn.co.uk

Or send it by post to: Unit 1, Byron Business Centre, Duke St, Hucknall, Nottingham NG15 7HP

Complaints about how we look after or use your information

If you feel that we have not met our responsibilities under data protection legislation, you have a right to request an independent assessment from the Information Commissioner’s Office (ICO). You can find details on their website.

Signing up to our newsletter 

We use a third-party supplier to provide our newsletter service. By subscribing to this service you will be agreeing to them handling your data.

The third-party supplier handles the data purely to provide this service on our behalf. This supplier follows the requirements of the Data Protection Act 1998 in how they obtain, handle and process your information and will not make your data available to anyone other than Healthwatch.