Latest news and views
Positive Feedback Shared with Us (Nottingham & Nottinghamshire)
We are grateful for the positive feedback we have received from service users, highlighting their satisfaction with the care provided.. Many have expressed appreciation for the promptness, professionalism, and compassion of the staff. Here are a few…
News
How to Raise Concerns with Your Practice Manager
At times, patients may have concerns about the services provided by their GP practice. Whether it’s about appointment availability, communication…
News
December Key Updates and Insights
This month, our newsletter covers key health and care issues in Nottingham and Nottinghamshire, including the grey market for drugs, GP access, PICS…
News
How We Process Issues
At Healthwatch Nottingham and Nottinghamshire (HWNN), we gather feedback and concerns about health and social care from various sources, including…
Blog
Latest reports and publication
Healthwatch Nottingham & Nottinghamshire Complaints Policy
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
We aim to provide the best possible service, but we do not always get it right.
We aim to provide the best possible service, but we do not always get it right.
Find out more
NHS Complaints Report
Between November 2023 and March 2024 a Hot Topic survey was carried out to find out about people’s experiences of NHS Complaints.
Find out more