News and reports
Latest news and views
What Is "Delayed Discharge" — And Why We Need to Hear From You
If you or someone you love has ever been medically fit to leave hospital but still had to wait — a day, a week, sometimes longer — before actually getting home, you've experienced what's known as a delayed discharge.
When…
When…
News
Families must remain at the heart of maternity reform
We have responded to the publication of the Independent Review of Maternity Services at Nottingham University Hospitals NHS Trust, recognising the courage of families who shared their experiences and calling for women and families to remain at the heart…
News
What happens when someone truly independent listens?
For more than 13 years, Healthwatch Nottingham and Nottinghamshire has been the independent champion for people using health and social care services across our area. During that time, thousands of people have trusted us with their experiences, concerns…
News
Health Bill update: Questions raised about how people’s experiences will be heard
Questions have been raised in Parliament about how people’s experiences of health and social care will continue to be heard as the Government’s proposed Health Bill moves through Parliament.
News
What the NHS Modernisation Bill means for people in Nottingham
You may have seen the news this week about big changes proposed for the NHS, and you may be wondering what it all means for Healthwatch Nottingham & Nottinghamshire and, more importantly, for you. We want to be clear: Healthwatch Nottingham &…
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Setting Up and Running PPG
Patient Participation Groups (PPGs) are groups of patients who work with their GP practice to help improve services. NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) describes a PPG as a group of people who volunteer to work with their GP…
News
Latest News From Across Our Work: June 2026 Newsletter
Welcome to our Spring Newsletter. There has been a lot happening across our work recently, and our latest newsletter brings together some of the key…
News
Independent Patient Voice Must Be Protected, Says New King’s Fund Report
Government plans to end the existence of an independent voice for patients and service users in health and social care have come under challenging…
News
Healthwatch Nottingham and Nottinghamshire Responds to NHS Online Proposals
Healthwatch Nottingham and Nottinghamshire has submitted its formal response to the government’s consultation on the proposed “Online NHS Trust” — a…
News
Latest reports and publication
Healthwatch Nottingham and Nottinghamshire Annual Report 2025–2026
We’re pleased to share our Annual Report for 2025–2026, highlighting the work we’ve done to champion the voices of people across Nottingham and Nottinghamshire in health and social care.
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Enter and View: Sandy Lane Surgery and St Peter’s Medical Practice
On 2 December 2025, Healthwatch Nottingham & Nottinghamshire carried out an Enter and View visit at Sandy Lane Surgery and St Peter’s Medical Practice in Mansfield as part of a joint inspection with the Care Quality Commission. A total of 32 patients and carers shared their experiences of appointments, communication, and staff support.
Overall feedback was positive. Patients described staff as caring, respectful, and professional, and most people were happy with the care they received. However, the biggest issue raised was difficulty getting appointments, particularly at Sandy Lane Surgery. Patients reported long waits on the phone, problems booking in advance, and online systems not working consistently
Overall feedback was positive. Patients described staff as caring, respectful, and professional, and most people were happy with the care they received. However, the biggest issue raised was difficulty getting appointments, particularly at Sandy Lane Surgery. Patients reported long waits on the phone, problems booking in advance, and online systems not working consistently
Find out more