Community Pharmacy Hot Topic Report - Our Stakeholder Event
Following the publication of our Community Pharmacy Hot Topic Report, we held an online Stakeholder event to present our research and findings on the 21st of May 2025.

The report was conducted in light of the growing public concern regarding pharmacy access and medicine shortages, mixed reviews on the Pharmacy First Scheme, and the overall significance of pharmacies in providing accessible primary care. Conducting a survey to collect quantitative and qualitative data, we analysed 284 data from 284 responses to address these concerns.
To read our key findings and recommendations, and to download the full report, please follow the link here.
Our recent stakeholder event was positively received, with attendees engaging in a thought-provoking and insightful Q&A session. Key topics of discussion included:
- The community-wide impact of ongoing medicine shortages
- Specific medications currently in short supply
- Challenges and considerations in sourcing alternatives for unavailable medicines, particularly in relation to cost
- Guidance on the use of unlicensed medications
- The evolving relationship between GP-led care and the Pharmacy First Scheme
- Strengths and limitations of the care delivered through the Pharmacy First Scheme
- Strategies for anticipating and mitigating the effects of pharmacy closures
- Effective communication of service changes to the general public
Missed the event? You can watch it here.