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Advice and Information

How to register with a GP; understanding your patient rights

You've told us that you've experienced problems registering with a GP. This article explains more about how to register with a gp, what your rights are and what to do if you're refused the right to register.
3 September 2025

NHS support for refugees and people seeking asylum

Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.
23 July 2025
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What choices do you have at your GP practice?

We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?
17 July 2025

Spiking: What It Is, How to Stay Safe, and What to Do

Spiking is a serious and growing threat that involves administering drugs or alcohol to someone without their consent, often with the intent to harm or exploit them. Understanding the risks, recognizing the signs, and knowing how to respond can help keep you and others safe.
27 May 2025

What can I do while waiting for an ADHD assessment?

Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?
9 May 2025

NHS 111: Booking your A&E appointment

Learn what NHS 111 is and how you can use the service to book an A&E appointment
28 February 2025
Three women in a hallway filling out a form. Two are clinicians.

Getting a second opinion about your care

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?
3 February 2025
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What should I do if my GP removes me from their list?

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.
13 January 2025

What is flu and how do I get the flu vaccine?

The flu vaccine, also known as the flu jab, is offered on the NHS every year in autumn and winter to people at higher risk of getting seriously ill from flu. Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health.
9 January 2025
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Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
18 November 2024
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What can the Pharmacy First scheme do for me?

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
15 November 2024
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How to get the most out of your GP appointment

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.
10 October 2024

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