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Advice and Information

How to register with a GP; understanding your patient rights

You've told us that you've experienced problems registering with a GP. This article explains more about how to register with a gp, what your rights are and what to do if you're refused the right to register.
3 September 2025

Spiking: What It Is, How to Stay Safe, and What to Do

Spiking is a serious and growing threat that involves administering drugs or alcohol to someone without their consent, often with the intent to harm or exploit them. Understanding the risks, recognizing the signs, and knowing how to respond can help keep you and others safe.
27 May 2025

NHS 111: Booking your A&E appointment

Learn what NHS 111 is and how you can use the service to book an A&E appointment
28 February 2025
Three women in a hallway filling out a form. Two are clinicians.

Getting a second opinion about your care

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?
3 February 2025
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What should I do if my GP removes me from their list?

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.
13 January 2025

What is flu and how do I get the flu vaccine?

The flu vaccine, also known as the flu jab, is offered on the NHS every year in autumn and winter to people at higher risk of getting seriously ill from flu. Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health.
9 January 2025
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What can the Pharmacy First scheme do for me?

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
15 November 2024
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How to get the most out of your GP appointment

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.
10 October 2024
Mouthwash and tap in front of a dentist chair

What the new dental recovery plan means for you

Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.
21 February 2024
Two men stood chatting over a clipboard

What can the Pharmacy First scheme do for me?

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
12 February 2024
Woman laughing with a Healthwatch banner in the background

Can I access my GP records online?

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.
11 December 2023
Two people outside an event chatting to each other

Referrals and your right to choose

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
21 November 2023

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