HWNN Annual report 2022- 2023
The Healthwatch Nottingham and Nottinghamshire (HWNN) Annual Report for 2022-23 outlines its commitment to championing the voices of local communities in health and social care.
Key findings
- Impact of Covid-19 on Vulnerable Groups: Covid-19 disproportionately affected ethnic minorities and those from deprived areas, highlighting pre-existing health inequalities. HWNN continues to focus on reducing these disparities.
- Access to NHS Dental Care: An investigation into NHS dental services revealed severe access issues, particularly for those on lower incomes. This report contributed to national-level changes in NHS dental contracts to improve patient access.
- Community Feedback on GP Services: HWNN's survey found that while people appreciated the professionalism of GP staff, the system for booking appointments was a significant pain point.
- Maternity Services for Minorities: Ongoing concerns regarding the quality of maternity services for ethnic minorities were highlighted, with HWNN contributing to national reviews such as the Ockenden review.
- Phlebotomy Services Accessibility: Patients in certain deprived areas reported challenges in accessing blood testing services, leading HWNN to advocate for improved transportation support for patients.
Key Priorities for 2023-24:
- Mental Health: Addressing mental health issues is a top priority, especially post-pandemic.
- Health Inequalities: Continued focus on reducing disparities in care access and outcomes.
- Developing Community Partnerships: Strengthening collaborations with local organizations and communities to ensure services meet their needs.
HWNN's role in representing the voices of the local population remains vital in improving health and care services, particularly in addressing inequalities and systemic challenges.
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