Putting your voice at the heart
of local health and care improvements
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May 2017: Another round of training for new Enter and View Authorised Representatives. We welcome Pamela, John and Di to the team. The two day course was finished off nicely with a Dementia Friends session. We also had existing staff and volunteers and 2 members of the public at this session.


November 2016: Joint training with Healthwatch Nottingham for our newest Enter and View team members. Julie and Ann for Healthwatch Nottinghamshire and Julie, Lucy and Naimul for Healthwatch Nottingham, all of whom are now taking part in our care homes visits. We had two great sessions, with plenty of questions and debate. Some of the debate was about the wall covering!! Well, it was nearly Christmas.

Thanks to Tesco Hucknall for allowing us to use their training room free of charge.

22nd January 2016: Volunteer Question and Answer Session. Another of our quarterly sessions, where volunteers are invited to come along to meet each other, some of the staff team and ask questions of our Chair and CEO. This one took place at The White Post Inn, Farnsfield and was the first session Jez had attended. I think he enjoyed it!
The first part of the session was a Dementia Friends session, where we created 6 new Dementia Friends. This was followed by some very lively and useful debate.

20th October 2015: Cancer Champions Anna and Briony visited the Nottingham Cancer Patients and Carer’s Support group. They received a very warm welcome from  and were given a surprise thank you gift. People talked about their treatment for cancer, the follow up care and regular use of other health and social care services.

2nd – 7th November 2015: Renal Dialysis re-visit.
The Enter and View Team have just finished the re-visit to the Renal Dialysis unit at Nottingham City Hospital to talk to patients about the Patient Transport Service. Last year we produced a report on our findings and several recommendations. This year we went back to find out if anything had changed for the patients.  Thank you to Julie Bryant, Phil Thomas and Gail Maxfield for their input into the project.
Report published January 2016.

10th September 2015: Volunteer Question and Answer session.
As part of our regular sessions, our Chair and CEO met with volunteers at the Malt Cross in Nottingham. This was an opportunity for our volunteers to meet our Chair, CEO and members of staff in an informal session where they could ask questions of us and raise any concerns. We also provided them with a tour of the Malt Cross and some very nice refreshments, including a delicious chocolate cake. The photo below shows volunteers and staff in the caves under the Malt Cross.

The next Question and Answer session will feature our new CEO, Jez Alcock, and will be early next year, probably in Mansfield or Ashfield. Invites will be sent out in the New Year.

 11th September 2015: Coffee and chat at Cornwater.

We  visited The Cornwater Club in Ravenshead, where we received a warm and responsive welcome. During the friendship club’s art class that was taking place at the time, we were able to discuss individual issues ranging from deafness and lack of hearing loss clinics in the area, diabetes and stroke.
Thanks to Ann Giles, our Outreach Champion for Ravenshead, Rainworth and Blidworth, who organised this session for us.


May 11th 2014: Jim and Deb engaging in a very serious debate at the Later Life Event organised by Trowell Parish Council.  We engaged with numerous people, gaining plenty more answers to our Question of the Month.


April 15th 2014: At Newark, we held another Dementia Friends Session for our own volunteers and members of the public. This photo shows Jon Lancaster, our Dementia Champion, with Edwina Morris and Carol Weller. 13 new Dementia Friends were created in this session to make our total so far 31.

Also on April 15th in the afternoon Joe, our Chair, and Claire, our CEO, took part in a Question and Answer session just for our volunteers. Questions were answered about our budget, where our reports go, our future plans and issues specific to Newark. There will be more of these sessions at different locations around the county so that all of our volunteers have the chance to put their questions forward in person.